Testimonials From Our Happy Customers

Our customers and clients.

We provide services to everyday home owners, property investors and property managers. We undertake work for larger commercial clients and builders. We work closely with aged and disability care providers, providing a whole host of services and products.

Fujitsu Ducted Heating/Cooling System

Our home was built in 1953; a weatherboard with iron roof construction.

In recent years we have tried various methods to maintain comfortable temperatures in particular during winter, including insulation in the ceiling and under floor and we had a reverse cycle wall air conditioner, a gas heater and panel heaters but having a consistent and comfortable warmth throughout the house was not being achieved. Equally when air conditioning was required in summer it was really a one room only success and the feeling of air blowing directly on you was not the desired result.

The answer to our requirements seemed far away until we were introduced, to what ducted heating/cooling could do, by Elliot Lee at Smarter Energy Solutions (SES).

Our requirements included:

  • Consistent warmth and cooling throughout the house
  • Air not blowing directly on you
  • Warmth and cooling from the floor up not from the ceiling down
  • Simple control mechanisms
  • A natural comfortable type of heat
  • Non-intrusive visually
  • Quiet

Our house is on a gentle slope and indications were that installation under the house would be more than a challenge, if achievable at all; but after SES inspected the site, we were assured they could achieve what we required. The unit was identified to suit, quoted, accepted and installed in a remarkably reasonable time frame. Assistance was supplied as to vent positioning and there were a couple of positions best described as “more a wish than a possibility” but possible was achieved and we are absolutely delighted with the result. The whole house is beautifully comfortable.

Along came summer; a very hot day, and we selected the air conditioning and in no time the whole house was cooled to a desired level and no cold air blowing directly on you. The control unit is wall mounted and simple to use but what is even more user friendly is the ability to control the on/off; heat/cool; temperatures from your phone. Away for a few days; just enter the app and switch on before you arrive home; or you’re away for a few days and forgot to turn the unit off; just enter the app wherever you are and select off.

We set 7 requirements; 7 ticks.

Thank you, Elliot and your team, at Smarter Energy Solutions for our superb Fujitsu Ducted System; we could not be happier with the result.

Russell and Bronwyn, Lindisfarne
August 2021

South Eastern Community Care – Sorell

South Eastern Community Care has utilized the services of Smarter Energy Solutions over the past 3 years for electrical services including major switchboard upgrades, building rewiring, heat pump installation and maintenance, LED lighting design and installation, data cabling and data cabinet installations, power point and light switch relocation and upgrades and associated works.

We have always found Smarter Energy Solutions very easy to deal with, and they have quoted, scheduled and completed all works in a timely and professional manner.

They are results driven, customer focused and have a keen interest in providing energy efficient solutions where ever possible, and provide very professional service to our business and to our clients in the community.


CEO - South Eastern Community Care

Efficiency with Heat Pumps

Hi Elliot


I thought I’d let you know we’ve just received our quarterly statement from Aurora.


This quarter last year we had our old heaters, which I turned on when we needed them and turned off at night.  This quarter we have our lovely heat pumps which run all the time and keep our whole house warm all day and all night. 


In spite of this, our average daily usage has come down from 48.4 kWh per day for this quarter last year to 39.6 kWh this year, and our bill for the quarter has reduced by $137.


So we’re delighted with our heat pumps!  Thanks for recommending them.




Mike and Rosie